Privacy Policy
Last revised: November 15, 2025
BorrowBetter ("BorrowBetter," "we," "us," or "our") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, share, and protect information when you use our website, forms, and services (collectively, the "Platform").
By accessing or using the Platform, you agree to this Privacy Policy.
If you do not agree, please discontinue use immediately.
1. Information We Collect
We collect a wide range of information to match you with lending partners and financial products. This includes:
1.1 Personally Identifiable Information (PII)
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Social Security number
1.2 Financial & Application Information
- Employment details
- Income information
- Banking or financial details
- Loan preferences
- Responses to lender-matching questions
1.3 Credit Information
With your express consent, we may obtain:
- Credit report information
- Credit scores
- Credit history data
We receive this information from consumer reporting agencies in compliance with the Fair Credit Reporting Act (FCRA).
1.4 Technical & Behavioral Data
- IP address
- Browser and device type
- Cookies and tracking technologies
- Clickstream data
- Session activity
- Referral URLs
2. How We Use Your Information
BorrowBetter uses your information for the following purposes:
- To match you with relevant lenders and lending partners
- To transmit your lead data to lending partners through secure APIs
- To determine eligibility criteria used by our partners
- To obtain credit insights (with permission)
- To personalize user experience and improve platform performance
- To communicate with you about offers, updates, and partner products
- To comply with legal, regulatory, or contractual obligations
3. How We Share Your Information
BorrowBetter sells, shares, or transfers your information — only after obtaining your consent — to:
3.1 Lending Partners & Financial Institutions
We share your PII, financial information, and credit data (when authorized) with:
- Personal loan lenders
- Affiliate networks
- Financial service providers
These partners use the data to contact you, evaluate eligibility, and offer financial products.
3.2 Service Providers
We may share data with:
- Analytics providers
- Data verification services
- Email and SMS communication platforms
- Hosting and security vendors
These partners act on our behalf under strict confidentiality obligations.
3.3 Legal & Compliance
We may disclose information to:
- Government authorities
- Regulators
- Courts
- Law enforcement
when required by law or to enforce our Terms.
BorrowBetter does not control how third-party partners use your information. Their practices are governed by their own privacy policies and terms.
4. Your Consent to Communication (TCPA Compliance)
By submitting your information, you provide express written consent to receive communications from BorrowBetter and our partners via:
- SMS messages
- Phone calls (including autodialed or prerecorded)
- Push notifications
You may opt out of BorrowBetter's communications anytime.
Opt-outs regarding partner contact must be handled directly with each partner.
5. Cookies & Tracking Technologies
BorrowBetter uses cookies, pixels, tags, and similar technologies to:
- Improve user experience
- Track conversions
- Provide analytics
- Deliver targeted advertising
You may control cookies through browser settings, but some Platform functionalities may not work properly if disabled.
6. Data Security
We use industry-standard security measures, including:
- Encryption
- Secure APIs
- Access controls
- Monitoring systems
No system is completely secure, and we cannot guarantee absolute protection of your data.
7. Retention of Information
We retain information as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Maintain business records
Credit-related data may have legally mandated retention periods under FCRA or state law.
8. Your Rights & Choices
Depending on your state of residence, you may have rights such as:
- Accessing your personal data
- Requesting deletion of data
- Opting out of the sale or sharing of personal data
- Correcting inaccurate information
- Requesting disclosure of data-sharing practices
To submit a request, contact us at:
Email: privacy@borrowbetter.com
We may require identity verification before fulfilling requests.
9. Children's Privacy
BorrowBetter does not knowingly collect information from children under 18.
If we discover such information, we will delete it promptly.
10. Third-Party Websites
BorrowBetter may redirect users to third-party lender sites.
We are not responsible for:
- Privacy practices
- Data usage
- Security
- Content
on those external platforms.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Changes become effective upon posting, and continued use of the Platform indicates acceptance.